Child Safety Protocol

LittleAIMaster is used by children. Its AI features let a child type freely, which means a child can — and sometimes does — say something that signals distress, self-harm, abuse at home, or another kind of danger.

This page describes exactly what happens when that occurs. It is published so that parents, schools and regulators can see our process without having to ask, and so that we can be held to it.

Every message a child sends to an AI feature passes through layered checks before and after the model answers:

For the most serious categories, an alert is raised immediately to our safety contact, and — where a parent or guardian account is linked — a notification is sent to that parent. The notification is deliberately generic: it says the child may need support and asks the parent to open the dashboard. The child’s name, their words and the category are never put in a push notification, a lock-screen preview or an email subject line.

There is one deliberate exception. When a child discloses abuse by a parent, step-parent or caregiver, the parent is NOT notified. Alerting the alleged abuser would hand them both a warning and the child’s own words, and could escalate the danger to the child. Those cases go to our safety contact only.

Where a child has no linked parent, the alert still reaches our safety contact and the child still receives the crisis resources in the app. We are honest that this is the weakest part of the design: an in-app resource is not the same as a person, and closing that gap is our highest safety priority.

The helpline shown to a child is chosen from their device region so the number is local and callable. These are the lines currently configured. If your country is not listed, the app shows an international referral service.

We do not store the full text of a flagged message. We store a one-way cryptographic hash of it, a short excerpt of up to 120 characters, the assigned category, which layer caught it, and the time.

Safety records are deleted automatically after 90 days, as are the tutor conversations around them. The one exception is a record placed under legal hold because a matter has been referred to an authority; those are preserved for as long as the applicable preservation duty requires and then released.

Deleting a child’s account deletes these records too.